Liferay is the leading provider of open source enterprise portal and social collaboration software solutions. Its award winning Liferay Portal platform has been in development since 2000 and is recognized by Gartner for its innovation, flexibility, and completeness of feature-set.
The case study documents an implementation of Liferay Portal where the customer merged three disparate customer portals into a unified service portal for all its customers. By standardizing on Liferay, the customer reduced annual software costs by 92% in the first year, drove additional customer traffic to its portal, and reduced the internal support burden.
This case study is pending publication. Customer-identifying information has been altered.